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The following step-by-step instructions can be used to learn about the application submission process that is performed by the Applicant when applying for renewal of accreditation/certification.
Note: If you already registered as the new contact, submitted your letter of announcement, and received confirmation from the ASME Conformity Assessment staff to proceed with submitting the renewal application, click here to go directly to the Submitting the Renewal Application section of this document.
The following scenario describes the case where a first-time Applicant visits CA Connect to register as the Primary Contact for a company that is already in CA Connect and is linked to another contact.
The first-time Applicant registers as the new Primary Contact representing the Company, but will first need to submit a new contact announcement confirmation letter in order to be linked to the Company and allowed access to CA Connect and the company account.
The following is a step-by-step process for registering the Primary Contact and submitting a renewal application for the Company once assigned as the Primary Contact.
Open your web browser and type caconnect.asme.org.
Figure 1 - CA Connect Access
Enter your Email Address (see Figure 2).
Click the Continue button.
Figure 2 - Login Page
Enter a Password for the Primary Contact (see Figure 3).
Click the Create Account button.
Figure 3 - Create Customer Account
An Account Created Successfully confirmation message is displayed (see Figure 4).
Click the Continue button.
Figure 4 - Account Created Confirmation
Note: Fields marked with a red (*) asterisk denotes required data fields.
Enter the new Primary Contact information in the designated fields (see Figure 5).
Prior to entering the telephone numbers, click on the drop-down field and select the Country. (Note: When the Applicant selects a Country, extra telephone fields will appear.)
Enter the telephone numbers. (Note: Do not include dashes in the telephones numbers.)
Enter the Company Name in the Company * search field.
Click the Search button to locate the Company account.
If the Company account is not found in CA Connect, the message, “There are no results for your search” is displayed.
Confirm the Company Name was correctly entered.
Re-enter the Company Name and perform another search.
If Company is not found after you perform the second search, and the application is for a renewal of certificate(s), do not continue. Send an e-mail to ca@asme.org and request assistance from the CA Connect Program Administrator. You can also call ____ for immediate assistance.
If the Company is found, continue with the step-by-step instructions listed below.
Figure 5 - New Contact Registration
If the Company is found, the Company Name and Location are displayed (see Figure 6).
Click the Company Name link you want to be connected to.
Figure 6 - Company Search Results
The Company Information, Plant Address, and Mailing Address (if available), are imported onto the registration form (see Figure 7)
Click the Create New Account button.
Note: The Reset button will clear the information entered in the fields and allow you to start over.
Figure 7 - Company Information Import
You will receive a message requesting you to submit a letter announcing your appointment on company letterhead (see Figure 8).
Following the receipt of the appointment letter, you will be assigned to the Company account as their Primary Contact.
You will also receive an e-mail notification from the ASME Conformity Assessment staff informing you that you can proceed to login to CA Connect and submit the renewal application.
Figure 8 - Letter Announcing Appointment Request
THIS COMPLETES THE NEW CONTACT REGISTRATION PROCESS. Please wait to receive confirmation from the ASME Staff to submit the renewal application.
Once the new contact is linked to the Company, the new contact can log into CA Connect and proceed to submit the renewal application.
Open your web browser and type caconnect.asme.org (see Figure 9).
Figure 9 - CA Connect Access
Enter your Email Address (see Figure 10).
Click the Continue button.
Figure 10 - Login Page
Enter your Password (see Figure 11).
Click the Login button.
Figure 11 - Password Page
You will be directed to the Company List page. Find the company for which you want to apply for a renewal of the certificate(s) (see Figure 12).
Click the Select link assigned to the company account for which you want to apply for a renewal of the certificate(s) (see Figure 12).
Figure 12 - Company List
You will be directed to your My Accounts Page (see Figure 13). (Note: Do not select the Submit New Application menu link on the top menu bar if you are renewing certificate/stamp(s).
Figure 13 - Company List
Click the My Application Tab (see Figure 14).
Click the Up for Renewal link for the Company for which you will be submitting the application.
You will be directed to the Submit New Application forrm which is divided into 4 steps.
Figure 14 - My Applications Tab
The Company and Plant information are auto-populated onto this page (see Figure 15). All the fields are View Only. The information can only be changed by the ASME Conformity Assessment staff.
To change any of the information on this page, send a Change Request via CA Connect or by e-mail to ca@asme.org.
Verify the information for accuracy then click the Next button to proceed to Step 2 (Certification & Stamps).
Figure 15 - Submit New Application Form - Step 1 (Company & Plant)
This page features the Application Types and Certificate/Stamps related options (see Figure 16).
For a renewal application, the Application Type default is set to Renewal.
Select the Certificate(s)/Stamps(s) you are applying for by placing a checkmark in the appropriate checkbox for those certificate(s) you are renewing. (Note: For illustration purposes, this sample shows the selection of the PP certificate/stamp.)
Figure 16 - Submit New Application Form - Step 2 (Certificates & Stamps)
Once you check the certificate(s)/stamp(s) for renewal, the Certificate Type, Certificate Number, and Scope are displayed (see Figure 17).
If you need to change the scope, click on the Change Scope link and continue with Steps a - b. If you are not changing the scope, skip to Step # 4.
Figure 17 - Submit New Application Form - Step 2 (Change Scope)
Click the Select button to choose the applicable scope. (Note: Follow this step only if you are changing the scope. Otherwise, skip to the next step.)
Figure 18 - Submit New Application Form - Step 2 (Change Scope Selection)
If applicable, select an Authorized Inspection Agency from the drop-down list of options (see Figure 19).
Enter the Number of Stamps Requested (1/2” or 3/4”) in the fields next to those entries.
Click the Next button to proceed to Form D.
Figure 19 - Submit New Application Form - Step 2 (Authorized Inspection Agency)
Enter the Form D information (see Figure 20).
Click the Next button to proceed to Step 3 (Billing Information and Review).
Figure 20 - Submit New Application Form - Form D
A message asking if you want to go to the next page is displayed (see Figure 21).
Click the OK button to continue.
Figure 21 - Submit New Application Form - Step 2 (Confirmation Message)
Step 3 of the application form is divided into two parts. The first part is used to input and process Billing and Banking information, and Electronic Funds Transfer information (see Figure 22). The second part is used to verify all the information entered on the application form prior to the submission of the application (see Figure 25).
Billing Information: The Billing Address is pre-filled with the Plant Address. To enter a new Billing Address that is not the Plant or Mailing Address, overwrite the Plant Address with the actual Billing Address.
To change the Billing Address to the Mailing Address, click the Import Address button.
Figure 22 - Submit New Application Form - Step 3 (Billing Information)
The Import Address button, when clicked, will open the window depicted on Figure 23.
To replace the Billing Address with the Mailing Address, click the Mailing Address option. Otherwise click the Close link and skip to Step #6.
Click on the Click to Import link.
Please Note: Once you have imported the address, the Applicant will be allowed to edit the Billing Address any time prior to the issuance of the certificate(s)/stamp(s). Editing the Billing Address in the Billing Address section (after you have imported it) will not impact your official Plant or Mailing addresses).
Figure 23 - Submit New Application Form - Step 3 (Import Address)
Enter the Electronic Funds Transfer Information if available in the designated fields (see Figure 24).
Click the Next button to continue.
Figure 24 - Submit New Application Form - Step 3 (Electronic Funds)
Review: You will be directed to the continuation of Step 3 (Review) (see Figure 25).
Verify the information for accuracy.
Click the Next button to proceed to Step 4 (Print & Mail).
Figure 25 - Submit New Application Form - Step 3 (Review)
Note: If you are applying for a non-boiler Certificate/Stamp, you will need to fill out additional Conditional Forms. A list of Certificate Types and their respective Conditional Forms appear below:
AIA - Conditional Form G
Boiler- No Conditional Form
Nuclear - Conditional Form A
PRD - Conditional Form H
QEI - No Conditional Form
QSC - Conditional Form C
RTP - Conditional Form R
A confirmation message appears in yellow indicating your application has been successfully submitted (see Figure 26).
Click the Print Agreement button to print the Accreditation/Certification Agreement form.
Figure 26 - Submit New Application Form - Step 4 (Print & Mail)
Sign and e-mail the Accreditation/Certification Agreement form to ca@asme.org.
Figure 27 - Accreditation/Certification Agreement Form
THIS COMPLETES THE SUBMIT RENEWAL APPLICATION PROCESS