Volunteer Contact Center

What are the Capabilities of the VCC?

Accessing the VCC

VCC Access Through the My Profile Tab

What are the Capabilities of the VCC?

You are allowed to:

1. Send emails to:

• • Individual committee members and/or staff

  • An entire committee

  • Multiple committees

  • Multiple committees and individual committee members

2. Send attachments

3. Save/access email lists

Note: Personnel must be listed as active participants in the AS-400 if you wish to send them an email via the VCC.

Note: Recipients of the email cannot use the “Reply to All” feature; only the person who initially sent out an email will receive the reply.

Accessing the VCC

There are 3 ways that you can access the VCC:

1. Through the My Profile tab

2. Through a Committee Page, or

3. Through the VCC tab

Note: You must be logged on to C&S Connect to access the VCC.

VCC Access Through the My Profile Tab

1. To send an email to an entire committee that you are involved with (i.e., for which you appear on the committee’s roster), from the My Profile tab click the E-mail button for that particular committee.

2. Once you have made your selection, you will be redirected to the VCC, where the distribution list will have been automatically generated to include the corresponding committee members.

Note: You have the option of further customizing your distribution list once you access the VCC. it is recommended that you do this before you begin typing your message.